Privacy Policy
Last updated: 15/10/2024
Unst Self Catering is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have concerning your information.
1.Information We Collect
When you interact with Unst Self Catering, we may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and mailing address.
- Booking Information: Dates of your stay, property preferences, and any special requests.
- Payment Information: Payment details provided during the booking process (processed through secure third-party platforms).
- Marketing Preferences: Your subscription to newsletters or promotional materials.
- Communication Records: Any correspondence or messages sent to us via email, phone, or our website.
2.How We Use Your Information
We collect and use your personal data for the following purposes:
- To process and manage your bookings.
- To communicate with you about your stay, including sending booking confirmations, arrival instructions, and special offers.
- To personalize your experience and provide tailored services such as guided walks, celebration cakes, or other extras.
- To improve our services by analysing feedback and customer preferences.
- To send you marketing materials, if you have opted in to receive them.
3.How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service Providers Third-party companies who help us with payment processing, hosting our website, or delivering customer service.
- Legal Obligations: In response to legal processes or requests from government authorities when required by law.
4. Data Security
Unst Self Catering takes reasonable precautions to protect your personal information. We use secure systems and technologies to safeguard your data from unauthorized access, alteration, or disclosure.
5. Cookies and Website Usage
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve website functionality and personalize content. You can adjust your browser settings to block cookies if you prefer not to use them.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Rectify any incorrect or outdated information.
- Erase your data (subject to legal obligations).
Withdraw consent for marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Object to or restrict the processing of your data under certain circumstances.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites (e.g., payment processors, social media platforms). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.
8. Children’s Privacy
Unst Self Catering does not knowingly collect or solicit personal information from children under the age of 16. If we discover that we have inadvertently collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Unst Self Catering
Email: info@unstselfcatering.co.uk
Phone: 07534306455
Address: Unst Self catering HQ
Booth of Voesgarth
Baltasound
Unst
Shetland
ZE2 9DT
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This Privacy Policy is designed to be user-friendly and compliant with GDPR and UK Data Protection regulations. Let me know if you need any adjustments!